🐝 Client Hive · Worker Bee guide
How to build a strong tradesperson profile
A clear profile helps customers understand what you do, where you work and how to discuss a job with you. Worker Bee registration and profile advertising are free across the UK.
Quick answer: Choose accurate service categories, describe the jobs you take on, name the towns you cover, show genuine examples of your work and keep your availability current. A free profile can promote your business, but it does not guarantee enquiries or paid work.
Worker Bee profile checklist
- Business name: use the name customers will recognise. Keep contact and business details current.
- Services: list the trades and specific tasks you actually provide. Avoid broad claims that could mislead customers about your competence or availability.
- Service area: name the towns or postcode areas you are realistically able to cover, including any travel limits.
- Experience: describe the kinds of projects you have completed and your relevant experience. Be clear about when you are newly established.
- Qualifications and insurance: include accurate details only where relevant. State the issuing body or policy information clearly, and keep evidence available to show when requested.
- Photos: use genuine, well-lit images of your own work with permission. Do not use other businesses’ photos or imply a project was yours if it was not.
- How you work: explain whether you offer visits, estimates, fixed quotes, materials, call-outs or particular booking times, if applicable.
- Availability: update your profile when you are busy, on holiday or not taking certain jobs.
- Customer communication: use clear, polite language and reply within a timeframe you can maintain.
- Reviews or references: only use genuine feedback with permission. Never invent customers, ratings or testimonials.
Write a clear business description
Lead with the service and area customers are likely to search for. Explain what jobs you take on, what you do not cover and how a customer can prepare for a conversation. Keep each claim specific and truthful.
Choose useful service categories
Think about the exact words customers use for the work you do. A plumber may specialise in repairs, bathrooms, heating or leak investigation; a builder may focus on extensions, structural work or general repairs. List relevant services that match your actual work so a customer can quickly decide whether to contact you.
Show your real service area
Worker Bee registration is open in England, Northern Ireland, Scotland and Wales. The Hive’s current recruitment advertising is focused on the North West, while tradespeople can create a profile from elsewhere in the UK. List only the places you can practically serve and update them when your coverage changes.
Keep claims and evidence accurate
Customers may ask about trade qualifications, membership, insurance, guarantees or experience. Describe these accurately and distinguish a certificate, membership or document check from a guarantee of work quality. Client Hive profile information is not a substitute for a customer’s own checks.
Free profile, optional lead fees
Worker Bee registration, profile creation and listing are free, with no joining fee or monthly membership charge. When customer enquiries become available in an area, you can decide whether a lead is relevant. Any fee is shown before you choose to proceed through checkout. Paying to access an enquiry does not guarantee a reply, booking or income.
Read the details on free trade business advertising and Worker Bee lead prices. Customers can find profiles using the UK city and trade directory.
Simple profile maintenance routine
- Review service and area details when your work changes.
- Replace outdated photographs and remove images you no longer have permission to use.
- Check your contact details and response preferences.
- Update availability promptly so customers do not rely on an old status.
- Keep copies of any qualifications, insurance information or references you choose to mention.
Worker Bee profile questions
Can I register as a Worker Bee from anywhere in the UK?
Yes. Worker Bee registration is open across England, Northern Ireland, Scotland and Wales. Client Hive’s current advertising focus is the North West.
Does a free profile guarantee leads or work?
No. A profile helps advertise your services, but enquiries depend on customer demand and local availability. A lead is an enquiry, not a guaranteed booking.
Do I pay to create or keep my profile?
No. Registration, profile creation and listing are free. An optional lead fee applies only if you choose to access an available enquiry; the fee is displayed before checkout.
Can I list a qualification or insurance certificate?
You can describe relevant qualifications or cover accurately. Keep evidence available and avoid implying a check or endorsement that has not taken place.
What if I have just started my trade business?
Be open about your experience and the jobs you are ready to take on. Use genuine examples, explain your service area and keep every claim accurate.